Terms of use

The actual terms, in language you can get through

These terms govern your use of Suvron, the digital lending platform built by Shantilekh Global Technology Pvt. Ltd. Using the app or website means you're agreeing to what follows.

Who can use Suvron

You need to meet standard regulatory requirements and pass KYC verification. Whatever you enter during registration needs to be accurate and complete, since it's what your loan offer is based on.

What we offer

Loan size: ₹1,000 to ₹10,000, at initial launch.

Tenure: up to 30 days, at initial launch.

APR: 120 to 150 percent, and can vary by NBFC partner.

These loans are fully digital and issued in partnership with our NBFC lending partners.

What we expect from you

How your data is handled

Everything runs under the DPDP Act, with consent management built into the app so you control how your data is shared. Our privacy policy has the full detail.

How a loan actually moves through the system

You sign in with an Aadhaar-linked mobile OTP, verify your PAN, link it to your Aadhaar, and go through a soft credit pull. From there, our underwriting models decide on an offer. Disbursement, repayment and collections all happen digitally, and collections stay within the RBI's Fair Practices Code, using automated reminders plus a support agent from the first missed payment onward.

Getting help

Support runs on WhatsApp, email and voice. Grievances are handled under the RBI's CEPC framework, which means a defined response timeline rather than an open-ended wait. Details are on our grievance redressal page.

What we can change

We can modify, suspend or end the service at any time. Our NBFC partners retain final control over credit policy, underwriting, approvals, loan documentation, disbursement, bureau reporting and compliance, since they're the ones actually lending the money.

Governing law

These terms are governed by the laws of India, and any disputes fall under the jurisdiction of courts in Bengaluru.